Let’s connect
Your next step can be small.
You don’t need a polished explanation of what’s wrong. A conversation is enough to begin.
Start with a consultation.
Request a free 15-minute consultation to talk about what brings you here, ask questions, and discuss fit and next steps.
Contact us to request a consultation
You’ll receive a response within two business days.
Already a client? Sign in to your client portal.
Virtual care in New York
High Water Mental Health Counseling PLLC offers telehealth services for clients located in New York. Current appointment availability is discussed when you connect.
Please use the secure client portal for personal or clinical information.
What happens next?
Reach out
Use the contact form to request a consultation.
Connect
We discuss your needs, questions, and whether our services are a fit.
Choose your next step
If we decide to work together, we review scheduling, fees, and intake information.
This website and consultation requests are not monitored for emergencies.
Website help
Instant website answers
Choose a question below. Website information only, not clinical or emergency support. No chat messages or personal details are collected through this panel.
How do I request a consultation?
Start with a free 15-minute consultation to discuss fit. Request a consultation.
Where do current clients sign in?
Use the Client Portal for your appointments and available account features. Keep personal or clinical information in your secure care channel.
Who can receive therapy?
High Water offers virtual therapy in New York for ages 6–100+. Explore therapy services.
What session lengths are available?
Brief support: 30 minutes. Standard therapy: 45 minutes. Extended psychotherapy: 60 minutes. We choose the length together based on your needs.
What about insurance and payment?
High Water lists Cigna, Optum, Aetna, and Blue Cross Blue Shield, with out-of-network, self-pay, limited sliding-scale, and Open Path options. Participation and your specific benefits are confirmed before care begins. See insurance and payment details.
Still have a question?
If your inquiry cannot be readily answered here, submit a request. We’ll respond as soon as possible. Please allow up to 48 business hours.
Where is the wellness toolkit?
Visit Client Resources. The toolkit is for approved clients; sign in using the Google account approved for access. Contact the practice if you need access help.
Can I ask about professional services?
For supervision, consultation, practice formation, strategy, or website design, email hello@highwatercounseling.com. Please do not include client names or case details.
Where can I find the shop and newsletter?
Visit Shop & Tools for product previews and availability. Subscribe to The Current, published monthly on the first Tuesday.