For High Water clients
Your Wellness Toolkit
A place to return to the tools and reflections that support your work between sessions.
Use the resources at your own pace and bring questions or reflections into your next session.
Access is intended for High Water clients. If you need help accessing your resources, contact your clinician through the client portal.
Website help
Instant website answers
Choose a question below. Website information only, not clinical or emergency support. No chat messages or personal details are collected through this panel.
How do I request a consultation?
Start with a free 15-minute consultation to discuss fit. Request a consultation.
Where do current clients sign in?
Use the Client Portal for your appointments and available account features. Keep personal or clinical information in your secure care channel.
Who can receive therapy?
High Water offers virtual therapy in New York for ages 6–100+. Explore therapy services.
What session lengths are available?
Brief support: 30 minutes. Standard therapy: 45 minutes. Extended psychotherapy: 60 minutes. We choose the length together based on your needs.
What about insurance and payment?
High Water lists Cigna, Optum, Aetna, and Blue Cross Blue Shield, with out-of-network, self-pay, limited sliding-scale, and Open Path options. Participation and your specific benefits are confirmed before care begins. See insurance and payment details.
Still have a question?
If your inquiry cannot be readily answered here, submit a request. We’ll respond as soon as possible. Please allow up to 48 business hours.
Where is the wellness toolkit?
Visit Client Resources. The toolkit is for approved clients; sign in using your individual toolkit account. Audio recordings may also require your approved Google account. Contact the practice if you need access help.
Can I ask about professional services?
For supervision, consultation, practice formation, strategy, or website design, email hello@highwatercounseling.com. Please do not include client names or case details.
Where can I find the shop and newsletter?
Visit Shop & Tools for product previews and availability. Subscribe to The Current, published monthly on the first Tuesday.